DRS MILLIKEN, KENNY & MOYNIHAN

DRS. MILLIKEN, KENNY & MOYNIHAN

PRACTICE PROTOCOL FOR PATIENTS WHO DO NOT ATTEND THEIR APPOINTMENTS.

The practice considers patients that DO NOT ATTEND their appointments as wasteful and that it prevents other patients in accessing medical attention in a timely way.

Repeatedly booking and missing appointment without cancelling is inconsiderate to other patients and disruptive to the practice, directly affecting the quality of service the practice can provide to other patients.

Patients who repeatedly do not attend their appointments will receive a DNA warning letter from the practice. If patients then continue to DNA their appointments it could result in the patient being removed from the practice list.

PLEASE ENSURE THAT YOU CANCEL ALL APPOINTMENTS